Please see our list of frequently asked questions (below) for the fastest help. If you can’t find a solution to your problem then please contact us at support (at) mediocre.se
Answer: Tap “Get Premium” and then on “Restore Purchase” to activate your purchase.
Answer: Shoot the glass on the side to destroy them.
Answer: Yes, click restore purchases on the premium dialog. However this only works on iOS and Android separately, there are currently no cross platform purchases.
Answer: Yes, but you need the premium version. If it doesn’t work instantly after premium upgrade, try restarting the game. On Android you need to be logged in to Play Games. On iOS you need to have iCloud enabled. Unfortunately there is no way to synchronize progress between iOS and Android yet.
Answer: Whenever you pass a checkpoint, your best ball count and multiplier is saved. If want more balls on a certain checkpoint, try replaying from the previous one and stack up! Think of checkpoints as an automatic savegame that saves your best run.
Answer: Try updating to the latest system software. Go to Settings/About (Android) and run a system update.
Answer: No unfortunately Smash Hit Premium can only be purchased directly on Google Play or iTunes.